Privacy policy

COOKIE AND PRIVACY POLICY INTRODUCTION

When you visit our website, we collect information about you. This information is used to personalize and improve our content and to increase the value of the advertisements displayed on the website. If you do not want information collected, you should delete your cookies and stop using the website. Below, we explain what information is collected, for what purpose, and which third parties may have access to it.

COOKIES

The website uses cookies. A cookie is a text file stored on your computer, mobile phone, or similar device to recognize the device, remember settings, collect statistics, and personalize advertisements. Cookies cannot contain harmful code, such as viruses.

If you delete or block cookies, advertisements may become less relevant to you and may appear more frequently. There is also a risk that the website will not function optimally and that certain content will not be accessible.

GENERAL

Personal data is any type of information that can be directly or indirectly linked to you. When you use our website, we collect and process a range of such data. This happens, for example, when you view content, sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use other services, or make purchases through the website.

We typically collect and process the following types of information: a unique ID and technical information about your computer, tablet, or mobile phone, your IP address, geographic location, and which pages you visit. If you explicitly give consent and enter the information yourself, we also process your name, phone number, email address, address, and payment details. This usually occurs when creating an account or making a purchase.

SECURITY

We have taken appropriate technical and organizational measures to prevent your data from being accidentally or unlawfully deleted, disclosed, lost, altered, accessed by unauthorized persons, misused, or otherwise processed in violation of the law.

DISCLOSURE OF DATA

Your personal data will not be shared with third parties without your consent. However, in certain cases and in accordance with applicable law, it may be necessary to disclose data to competent authorities. For example, data may be shared with the police in the event of suspected credit card fraud.

ACCESS AND COMPLAINTS

You have the right to know which personal data we process about you. You may also object to the use of your data at any time or withdraw any previously given consent. If the data we process about you is incorrect, you have the right to have it corrected or deleted. Requests regarding this can be sent to info@reliefr.com.

If you wish to file a complaint about the processing of your personal data, you can also contact the Dutch Data Protection Authority.